
Essential Social Media Metrics to Track on Instagram and Facebook in 2025
As the social media landscape continues to evolve, 2025 brings an even greater emphasis on data-driven decisions. For car rental businesses, maintaining a presence on platforms like Instagram and Facebook isn't just about posting regularly, it's about understanding which metrics matter most and using that insight to drive results. Tracking the right data allows businesses to refine strategies, increase bookings, and build long-term brand equity.
Why Metrics Matter More Than Ever
With algorithms changing rapidly and competition increasing, businesses that rely on "vanity metrics" like follower count risk missing real opportunities. Today, performance is measured not by how many people see your content, but how they engage with it, how it converts, and how well it aligns with your business objectives.

Top Metrics to Track on Instagram and Facebook in 2025
Engagement Rate
What it is: Likes, comments, shares, saves, and replies divided by your total reach or followers.
Why it matters: Engagement shows how well your content resonates. A high engagement rate often means your content is valuable and relevant. For example, car rental companies showcasing beautiful travel destinations with their vehicles often receive higher engagement.
Reach vs. Impressions
What it is: Reach is the number of unique users who saw your post; impressions refer to the total number of times it was displayed.
Why it matters: High impressions with low reach can mean your content is being shown multiple times to the same people, while high reach indicates broader exposure. For car rentals launching seasonal promos, reach is key to spreading the word.
Click-Through Rate (CTR)
What it is: The percentage of users who clicked on your post link, bio link, or ad.
Why it matters: CTR is essential for evaluating how well your calls-to-action are performing. For instance, a campaign offering 10% off weekend rentals should track how many users actually click the booking link.
Conversion Rate
What it is: The percentage of users who completed a desired action (e.g., booking a car or filling out an inquiry form) after clicking through from social media.
Why it matters: Conversion rate bridges the gap between interest and action. A high rate indicates your content, landing page, and offer are well aligned.
Audience Demographics
What it is: Information about your followers’ age, gender, location, and activity times.
Why it matters: Knowing your audience helps tailor your content and ads. A car rental agency might discover that most of its audience is from Europe and Southeast Asia and active during local morning hours—key information for posting schedules.
Video Completion Rate
What it is: The percentage of viewers who watch your videos to the end.
Why it matters: Especially on Instagram Reels and Facebook Video, this metric reflects how engaging and relevant your video content is. Fleet walkthroughs or destination guides can benefit from optimizing this metric.
Story Interactions
What it is: Replies, link clicks, and reactions to Instagram/Facebook stories.
Why it matters: Stories are ephemeral but powerful. Tracking interactions here reveals what topics or promos are grabbing attention.
How FLEET Car Rental Marketing Helps
At FLEET Car Rental Marketing, we believe in smarter social media strategies that are powered by data. We don’t just post content, we analyze, optimize, and adapt.
Success on Instagram and Facebook in 2025 won’t come from guesswork. It will come from smart tracking, clear insights, and agile execution. If your car rental business wants to make the most of every post and every ad dollar, start by tracking what matters.
FLEET Car Rental Marketing is your expert partner in performance-based social media. Let’s turn data into bookings and followers into loyal renters.
Track smarter. Market better. Drive more rentals with FLEET.